Privacy Policy

Last updated: June 2026

This Privacy Policy explains how this website collects, uses, and protects your personal data. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

Information You Provide

When you use our forms or sign up for our newsletter, we collect:

• Your name, email address, and phone number
• Information you provide through form fields (e.g., debt amount, property type, accident details)
• Any other information you voluntarily submit

Information Collected Automatically

• IP address, browser type, pages visited, referring website
• Cookie and tracking data (subject to your consent)

How We Use Your Data

1. To provide our services — Processing form submissions and connecting you with relevant providers
2. To respond to enquiries — Answering questions and providing information
3. To improve our website — Analysing usage patterns
4. Legal compliance — Meeting our legal obligations

Data Sharing

We do not share your personal data with third parties except where necessary to provide our services or where required by law.

We do not sell your personal data. We may share data with hosting providers (Vercel) and email service providers (Resend) for website operation.

Cookies

We use cookies to improve your experience:

• Essential cookies — Required for the website to function
• Analytics cookies — Help us understand site usage (only with consent)
• Preference cookies — Remember your settings

You can control cookies via your browser settings or our cookie consent banner.

Data Retention

• Lead data: up to 24 months after your last interaction
• Analytics data: up to 26 months
• Email subscriber data: until you unsubscribe

Affiliate Disclosure

This website contains affiliate links. We may earn a commission on qualifying purchases or sign-ups at no extra cost to you. This is an advertisement (#ad).

Data Security

We protect your data with SSL/TLS encryption, secure hosting, and access controls.

Your Rights (UK GDPR)

1. Right of access — Request a copy of your data
2. Right to rectification — Correct inaccurate data
3. Right to erasure — Request deletion (“right to be forgotten”)
4. Right to restrict processing
5. Right to data portability
6. Right to object
7. Right to withdraw consent

To exercise these rights, contact: editor@op-syn.com

Children’s Privacy

Our website is not directed at children under 18. We do not knowingly collect data from children.

Changes

We may update this policy. Changes will be posted here with an updated date.

Contact

Email: editor@op-syn.com

This Privacy Policy does not constitute legal advice. For specific GDPR guidance, consult a qualified data protection professional.